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Army Subscriber Unit Radios and Accessories Contract (SURAC)

Contract #W52P1J-18-D-0012

Period of Performance June 18th, 2018 – May 17th, 2023

The SURAC Web Site allows for the end user to search by user type, CLIN number or feature for First Responder or Non-First Responder subscriber radios. The Approved Product List for BK Technologies® KNG radios and accessories catalog are attached within this website. By clicking on the picture of the radio the end user can get product features available for BK Technologies® radios.

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Contact Information

Pete Rogell

BK Technologies

Sales

West Melbourne, FL

Gina Gill

Land Mobile Radio – PEO EIS

Assistant Product Manager

Fort Belvoir, VA

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Accessories Awarded

Army Subscriber Unit Radios and Accessories Contract (SURAC)

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Advance Product Search

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SURAC Warranty

The Offeror shall provide a 12 month commercial warranty for all products and the following services: programming, mobile installation, and desktop installation delivered under this contract unless a greater period of time or condition is specified in the individual order. The initial 12 month commercial warranty shall be included in the price of each product and service listed above. Additional 12 month warranties will be priced separately on the warranty tab of the price matrix for products. Warranties offered on third party products and services shall be extended to the Government with the same terms and conditions as offered by the third party Offeror as a minimum. The prime Offeror will be the responsible agent to exercise all warranties. Extended warranties may be offered by the Offerors for Government consideration. In all cases, the Offeror will notify the Government of all warranties as part of the proposal. If changes occur after the delivery order award, the Offeror will notify the Government of any warranties applicable to the proposed equipment. All warranties shall begin upon completion of programming or installation of all units, whichever occurs later. If programming is not procured as part of an order, the warranty shall begin after completion of inventory and Government witness signature of inventory. The Offeror shall provide a memorandum for record to the POC for each order which states the specific start and end date of all warranties.

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Warranty / Product Returns

STANDARD LIMITED WARRANTY

BK Technologies® (“Warrantor”) warrants to the Purchaser of new radio equipment of the Warrantor’s manufacture that such equipment shall be free from material defects in material and workmanship for the period commencing upon the date of purchase and continuing for the following specified period of time after that date:

Basic Unit (Radio) 2 Years
Battery 1 Year
Antenna 1 Year
Other Accessories 1 Year

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Extended warranty options on the basic unit (radio) are provided below. There is NO extended warranty offered on the repeater, antenna, battery and all other accessories. Equipment and accessory items not manufactured by the Warrantor carry the standard warranty of the manufacturer thereof and are not covered by this warranty. FOR THE AVOIDANCE OF DOUBT, WARRANTOR MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY THIRD PARTY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, WARRANTY OF TITLE, OR WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

This warranty does not cover equipment which has been: (a) damaged or not maintained as reasonable or necessary, (b) modified in any way, including the removal of the serial tag, (c) improperly installed, (d) repaired by someone other than the Warrantor or an Authorized Warranty Repair Station, (e) used in a manner or purpose for which the equipment was not intended, or (f) used with aftermarket (any accessory that is not issued/sold by Warrantor) accessories. Subject to compliance with the terms of this warranty, with respect to the applicable equipment during the applicable warranty period, Warrantor shall, in its sole discretion, repair or replace the applicable equipment.

IN NO EVENT WILL WARRANTOR BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT OR LOSS OF DATA OR DIMINUTION IN VALUE, OR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT WARRANTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

To obtain warranty repair or replacement, the customer must return the equipment properly packaged and freight
prepaid to the Warrantor or any Authorized Warranty Repair Station. The equipment will be returned freight prepaid
from the Warrantor only.

EXCEPT FOR THE WARRANTY SET FORTH IN THE FIRST PARAGRAPH ABOVE, WARRANTOR MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE EQUIPMENT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, WARRANTY OF TITLE, OR WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. No person, whether in the employment of the Warrantor or not, is authorized to make oral or other modifications, extensions, or additions to this warranty, unless approved in writing by an authorized officer of the Warrantor at its home office.

The liability of the Warrantor is expressly limited to the repair or replacement of the equipment as described herein. SUCH REMEDY WILL BE THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND WARRANTOR’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. Warrantor shall not be liable to the Purchaser and the Purchaser shall, upon his tender of the purchase price for the equipment, agree that the Warrantor shall not be liable, in any respect, for the equipment or damages caused thereby, except as prescribed herein, whether such liability is predicated upon negligence, tort, contract or other product liability theory.

BK Technologies® EXTENDED WARRANTY* on Portables, Mobiles and Base Stations
2 PLUS 1 PROGRAM
Extends standard 2 year warranty to 3 years total
LFW0012
$179.00
2 PLUS 2 PROGRAM
Extends standard 2 year warranty to 4 years total
LFW0024
$229.00
2 PLUS 3 PROGRAM
Extends standard 2 year warranty to 5 years total
LFW0036
$279.00

*EXTENDED WARRANTY (not offered on repeaters, antennas, batteries and all other accessories; certain restrictions may apply on international warranties)

All repairs must be performed by an authorized BK Technologies® service center during the life of the warranty. Except for duration and factory-only repair, extended warranties are identical to our standard 2 year warranty. Factory extended warranties cover all BK Technologies® portables, mobiles and base stations and must be purchased at point of sale.

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Corporate Overview

BK Technologies® is deeply rooted in the public safety radios and communications Industry and manufactures high specification communications equipment of unsurpassed reliability and value for use by public safety professionals and government agencies, as well as radios for use in a wide range of commercial and industrial applications.

As an American manufacturer for over 70 years, BK Technologies® advances include a broad new line of leading digital two‑way radio communications compliant with APCO Project 25 specifications. BK Technologies® products are manufactured and distributed worldwide under BK Radio as the brand name. The Company maintains its headquarters in West Melbourne, Florida and can be contacted through its website at www.bktechnologies.com or directly at 1-800-821-2900. The Company’s common stock trades on the NYSE MKT market under the symbol “BKTI”.

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Privacy Policy

BK Technologies® is committed to diversity, inclusion and accessibility in everything we do. These core values are fundamental to the way we do business and come through in the experiences we design for people – in our workplace, our products, equipment training, technical documentation, and website design.

With this in mind, we are continuously taking steps to improve bktechnologies.com and ensure it complies with the best practices and standards defined by Section 508 of the U.S. Rehabilitation Act.

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