Organizations with a need to equip their personnel with communications solutions may be faced with a decision: choose conventional two-way radio, or choose a cellular platform to keep everyone in the loop. It may seem that ‘smartphones’ offer more features, but the decision isn’t easily won by the bells and whistles of smartphones.
Making a decision between a two-way radio system and a cellular system may be most impacted by the answer to this question: Does your organization need one-one communication or one-many communication? Cell phones can only offer one-one communication, which is not going to support time-sensitive situations in which multiple people need to respond. It may be acceptable in more isolated or routine situations where urgency is not a factor. Two-way radios, however, instantly communicate with all connected users. This saves valuable time in critical situations where immediate response is needed from a team or department. Additionally, many two-way radios have the capability to communicate on a one-one basis when the situation warrants. Cell phones do not have this flexibility in function.
What about those bells and whistles? Modern two-way radios offer many advanced features, such as color screens, touch-compatibility, and text messaging. So don’t think that a cellular communications plan is the exclusive way of the future. Two-way radio fills a vital need with one-many communication abilities and retains an important role in emergency communications.